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Go To:
- Login » Surveys » My Account (Top Right Corner)
To cancel your account please click on the "Cancel Account" link.
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On the next screen you will be asked for confirmation.
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Upon successful cancelation A message will be displayed along with the Confirmation Code. Please note down this Confirmation Code as this is required for any disputes regarding Cancellation.
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Important things to remember:
- Once you cancel the account, All the Surveys and the Data will get deleted automatically. If you want you can download the data to Excel before canceling the account.
- Please take print-outs of the invoices for your account before deleting the account. We cannot provide you with the Invoices once the account is canceled.
When I log in I get a message that the Account is Blocked/De-Activated. How can I cancel?
When you log in and receive a message regarding the Account being blocked you should see the Cancellation link on the Left hand side. You can cancel your account by clicking on this link.
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"I forgot my password" how do I cancel my Account?
To request your login information please click on the "forgot login" link on the login page.
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Enter your email address and the Login information will be sent to your email account.
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You can then log in to your account and Cancel the account.
I cannot get access to my account even with the username password...
Please Fax a signed letter to cancel the Account to: 1-206-260-3243
Please include the following information in the Fax: Username, First name, Last Name and last 4 digits of credit card.
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